PlayAbly Podcast Episode 12: How AI and Personalization are Transforming E-commerce: Insights from Playably CEO John Cheng

In this episode of the PlayAbly podcast, I’m joined by Playably CEO and founder John Chaeg to dive into the transformative power of AI and personalization in the e-commerce industry. John shares insights from his extensive experience building companies focused on personalization, discusses how AI is being used to enhance the customer journey, and explores the importance of empathy and authenticity in crafting personalized shopping experiences.

We also cover the basics every e-commerce brand should implement today, how to prepare for the future of AI, and the key role of data in powering personalized interactions. Tune in to learn how to stay ahead of the competition by using AI to serve your customers better.

Welcome to the PlayAbly Podcast! This episode is brought to you by PlayAbly Ads, where we turn your marketing into an interactive, game-based experience that engages customers and boosts conversions. And here’s something special—mention this podcast when you book a free demo on our website, and you’ll get your first month free! Visit playably.ai to learn more and schedule your demo.

Thanks for tuning in to the PlayAbly Podcast! Ready to engage your customers like never before? PlayAbly turns your website into an interactive experience that drives results. Don’t forget, mention the podcast during your free demo, and get your first month free! Book now at playably.ai

Get Your First Month of PlayAbly free when you mention this Podcast during your free PlayAbly Demo - learn how gamification can improve your ecommerce shop at www.playably.ai